About Us Passion Flowers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@passion-flowers.net. Our Contact details: Passion Flowers 5 Midsteeple, High Street, Dumfries, Dumfries and Galloway, DG1 2BH, United Kingdom Phone: +44 (0)1387 259949 Fax: +44 (0)1387 264269 Email: info@passion-flowers.net VAT Reg. 789 4935 50 Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 3 days. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. Reaching Us If you need to reach us, please email us on info@passion-flowers.net, alternatively, you can call on +44 (0)1387 259949 or fax us on +44 (0)1387 264269 or write to us at Passion Flowers, 5 Midsteeple, High Street, Dumfries, Dumfries and Galloway, DG1 2BH, United Kingdom Privacy Policy Passion Flowers do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Returns Policy Due to the nature of our products, returns can only be accepted as damaged goods at time of deilvery.
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